Marcia Hoffman is responsible for the day-to-day operations of Gettysburg Lutheran Retirement Village. With a focused emphasis on resident satisfaction, she leads a team of key department managers in implementing the operational goals and programs for the community. She is also responsible for the development of a community operational plan that includes aligned efforts to achieve the system-wide strategic initiatives. Ms. Hoffman works with the Vice President of Senior Living to establish budget and occupancy goals for each level of resident living at the community. Regulatory compliance and the delivery of quality, resident-centered care are under Ms. Hoffman’s scope of responsibilities.