Marcia Hoffman

Position: 

Executive Director of Lutheran Retirement Village at Utz Terrace

Responsibilities: 

Marcia Hoffman is responsible for the day-to-day operations of Lutheran Retirement Village at Utz Terrace. With a focused emphasis on resident satisfaction, she leads a team of key department managers in implementing the operational goals and programs for the community. She is also responsible for the development of a community operational plan that includes aligned efforts to achieve the system-wide strategic initiatives. Ms. Hoffman works with the Vice President of Senior Living to establish budget and occupancy goals for each level of resident living at the community. Regulatory compliance and the delivery of quality, resident-centered care are under Ms. Hoffman’s scope of responsibilities.

Group: 
Senior Living Communities
Contact: 

2100 Utz Terrace Hanover, PA 17331 717.637.0633 (phone) 717.646.2550 (fax) mhoffman@lutheranscp.org

Education: 
  • Bachelor of Social Work, Brigham Young University-Hawaii, Laie, Hawaii 
  • Master of Social Work, Temple University, Harrisburg, PA 
  • Master of Business Administration, Mount St. Mary’s University, Emmitsburg, MD
Accreditations/Certifications/Licensures: 
  • Nursing Home Administrator, Certified Aging Services Professional, Certified Eden Associate, Licensed Social Worker, Academy of Certified Social Workers
Professional Affiliations: 
  • PANPHA – Leadership PANPHA Steering Committee and 2010 Class of Fellows coach 
  • American Association of Homes and Services for the Aging, Leadership - Class of 2009 
  • American College of Healthcare Executives (2008-present) 
  • National Association of Social Workers (1998-present)